About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis___St.___Paul, our diverse team of 750+ employees supports 2,000+ customers___reaching over 16.4 million employees___in transforming their employee experience. We are proud to be a Unicorn company___privately valued at over $1 billion___demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

We are seeking a talented and experienced Senior Solutions Engineer to join our dynamic team. As a Senior Solutions Engineer at Staffbase, you will play a crucial role in understanding our clients' needs, architecting solutions, and ensuring successful implementation of our employee communication and engagement platforms. This is a unique opportunity to work with cutting-edge technology and collaborate with clients across various industries.

What you’ll be doing

  • Collaborate with Account Executives to build and deliver engaging demos to prospective customers that spark excitement

  • Work with prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals

  • Run technical evaluations of the Staffbase platform and consult on different integration methods

  • Consult prospects regarding our APIs, our architecture recommendations and implementation approaches

  • Crafting and building RFP response documents which position the Staffbase product in the best possible manner

  • You’re interfacing between sales and product to always have cutting edge industry and product knowledge and inform the product development with learnings from our prospects.

  • As a Senior Solutions Engineer you’re a role model and mentor to less experienced Solutions Engineers on the team, lead by example, and have an impact on how Solutions Engineers play a role in the broader sales process.

What you need to be successful

  • University degree in information science, Information Systems, Business Engineering, or equivalent technical work experience

  • 5-10 years of experience in a similar role (SaaS pre-sales/solutions engineering/solutions consulting)

  • Deep understanding of cloud technologies and the value proposition vs. an on-prem solution

  • While you’re not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn’t be afraid to whip up an MVP that interacts with our APIs.

  • Solution-focused understanding of REST APIs and how to interact with them

  • Ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people

  • Excellent German and English communication skills (verbal, written, presentations)

  • Expertise with web development, preferably knowledge with HTML/CSS and at least one programming language like JavaScript, Java, PHP, NodeJS

  • Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc.

  • Knowledge about security and compliance topics in a SaaS environment is a plus

What you'll get

  • Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)

  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560

  • Growth Budget - all employees get a yearly budget for external training of €1000 and one day off for growth per year (increase to two days in 2nd year)

  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August

  • Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation

  • Support - we’re offering a company pension scheme

  • Health - The offices are equipped with fruits, drinks and snacks and ergonomic workplaces

  • Volunteers Day - you’ll get one day off per year for supporting a social project

  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid