About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

As the Senior Manager of Revenue Systems and Processes, you will lead a team of CRM specialists and Revenue Systems and Processes specialists, building the next generation of operational infrastructure. You will be the key architect and leader of scalable, data-driven, and AI-enhanced systems that empower our GTM teams.

What you’ll be doing

  • Own the revenue systems roadmap, including evaluation, implementation, and integration of systems such as CRM, CPQ, commission tools and revenue intelligence platforms, ensuring alignment with business needs and a seamless user experience

  • Implement AI-driven process optimization to boost productivity and reduce complexity (e.g., intelligent lead routing, predictive forecasting, automated opportunity insights, and GenAI-powered deal support)

  • Streamline and simplify revenue-related workflows, including introduction of AI to accelerate Sales and CS productivity and enhance cross-functional collaboration, driving automation and reducing manual processes

  • Lead CRM governance and deployment initiatives, partnering with cross-functional teams to increase adoption, data integrity, and reporting capabilities.

  • Enable intelligent GTM workflows, incorporating AI-driven processes across Sales, Marketing, Customer Success, and Finance teams through effective system integration and process alignment

  • Own the end-to-end commission process, including setup, optimization, automation, and reporting in alignment with compensation plans

  • Design, implement, and manage the compensation plan process in partnership with Finance, Sales, Partners, and CS Leadership, driving annual revisions and managing updates as needed

  • Develop and maintain a scalable territory and account segmentation model that supports business expansion to new markets and aligns with our go-to-market strategy

  • Lead and develop a high-performing team, providing clear direction, coaching, and career development to support individual growth and team success

  • Build and lead a team of system analysts and operations professionals focused on delivering scalable, AI-enhanced business solutions

What you need to be successful

  • 7+ years of experience in Sales/Revenue Operations or GTM Systems, with proven experience in AI/automation enablement in a SaaS or enterprise software company

  • Understands the interconnected nature of GTM systems, and thrives at the intersection of technology, process, and business strategy

  • 3+ years in a team leadership or management role

  • Strong understanding of CRM systems (e.g., Salesforce) and other AI-powered GTM technologies like Gong, Clari, Gainsight, or similar

  • Experience designing and implementing AI-driven GTM use cases (e.g., next-best-action, intent data, churn prediction)

  • Demonstrated ability to design, implement, and optimize complex business processes

  • Experience with commission and compensation plan management

  • Knowledge of territory design and account segmentation strategies

  • Strong project management and stakeholder engagement skills

  • Ability to manage multiple priorities in a fast-paced, dynamic environment

What you'll get

  • Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)

  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560

  • Growth Budget - all employees get a yearly budget for external training of €1000 and one day off for growth per year (increase to two days in 2nd year)

  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August

  • Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation

  • Support - we’re offering a company pension scheme

  • Health - The offices are equipped with fruits, drinks and snacks and ergonomic workplaces

  • Team Building - Regular team and office events including the yearly Staffbase Camp

  • Volunteers Day - you’ll get one day off per year for supporting a social project

  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid